vtiger CRM 5.1.0 can be setup as Auto-Ticketing system with union of features namely, Mail Scanner, Eventing and Email-Templates.
You will find the related documentation (pdf) and files (zip) at: AutoTicketing 5.1.0
(NOTE: Before attempting to configure your production-setup, we recommend you to test it on a sandbox-setup)
Having the ability to add a quick update on trouble ticket was a need our support team were looking for. They also wanted this note to be made available for internal team and not have it displayed on the customer portal.
Well, it was an interesting problem for us to solve. While analyzing for the solution [...]
We published a new Outlook Plugin for the vtiger CRM v.5.1.0. You may find the details at
the vtiger forums entry.
This Plugin is complete new development based on .NET removing all old COM dependencies. Therefore, is it faster, simplifies
Its been quite sometime on activity update, today I decided to complete this post even though the clock ticked 1:00′AM
Response on vtiger CRM 5.1.0 has been very exciting, with an approximately 70000+ product and 17000+ plug-ins downloads so
I’m glad to inform that I have been invited to give a speech about the use of vtiger CRM in SMB in Mallorca on the 5th of November.
I will be showing the application and how to use it to cover business requirements
The speech will be transmitted via internet and recorded for future reference. I will [...]
We are just back from SMAU 2009, a little bit tired after three days fully spent spreading out our philosophy to the very large number of people that came to meet us.
This is the most important Italian IT fair, and we had a little bit of doubts about the success of our partecipation: we [...]
We wish you a happy and prosperous Diwali.
From,
vtiger Team
It has been few months since vtigerCRM5.1.0 release and expect
quite a good number of people have migrated to the latest version.
During this period, we have come across the issues frequently faced
by the community members.
Issue: In
crm-now has published a new PDF Configurator for the latest CRM version. Thank for all the feedback to the previous version. This new version comes with a couple of improvements not only for the PDF output but also for administration and the creation of quotes, orders and invoices.
For a detailed description and a download path [...]
vtwsclib 1.4 is now available. Thanks to community developers for providing feedback and support. Hope to see more usage going forward.
You can download the release from here.
Java Client Library support is now introduced.
The download