Projects

Trac

Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission; to help developers write great software while staying out of the way. Trac should impose as little as possible on a ... [More] team's established development process and policies. It provides an interface to Subversion, an integrated Wiki and convenient report facilities. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all project events in order, making getting an overview of the project and tracking progress very easy. [Less]

Bugzilla

claimed by Mozilla Foundation

Bugzilla is a web-based bug tracking tool. It works with an existing web server, e.g. Apache, and with an existing SQL database, e.g. MySQL or PostgreSQL.

The Bug Genie

The Bug Genie is a user-friendly and powerful web-based (PHP5) bug tracker/bug tracking tool with features such as project management, SVN integration, publishing tools, messaging, calendar and more. Ready to use out-of-the-box, and easy to install.

Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs ... [More] , IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. [Less]

Agilo for Trac (Free Scrum Tool)

Agilo for Scrum is a simple, web-based and straightforward tool to support the Scrum process. Agilo is based on Trac a very successful and widespread Ticket Tracking System, and developed using the Python programming language. Agilo has all the basics you need in a tool to support the use of the ... [More] Scrum process (daily stand-up, burndown charts, etc.). A useful feature is the ability to link items together. This includes the capability of copying information from parent to child. Being able to do this, you can create relationships with tasks relating to features, features relating to iterations or sprints, and so forth. Agilo is highly customizable and therefore adoptable on every specific process (e.g. multiproject management, offshore..) Solving the key problems of tracking tools like Tra [Less]

Flyspray

Flyspray is an uncomplicated, web-based bug tracking system written in PHP for assisting with software development. It was originally conceived when the Psi Jabber client project couldn't find a bugtracker that suited their needs, and has been made available for everyone to use for their own projects.

Roundup Issue Tracker

Roundup is a simple-to-use and -install issue- tracking system with command-line, Web, and e- mail interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to (a) submit new issues, (b) find and ... [More] edit existing issues, and (c) discuss issues with other participants. The system will facilitate communication among the participants by managing discussions, and notifying interested parties when issues are edited. [Less]

OTRS ITSM

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning ... [More] Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]

Jobsworth (new)

Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality. Plan your projects, see your schedule, know if you're slipping behind ... [More] and why. Time Tracking and extensive reports help you show your clients exactly what you've done and for how long. Features - no restrictions or limits - one-click time tracking - clean and out of the way interface - interactive gantt chart & scheduling - flexible reporting - multiple ways to communicate - tracks and indexes all changes - notifications via email, rss & ical [Less]

Work Request Management System

The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.