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RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs ... [More]
SugarCRM enables sales, marketing, and support organizations to manage their customer interactions more efficiently and profitably and is intended for both large and small companies worldwide. Platform agnostic, SugarCRM is the least complex, most portable, and most cost-efficient customer ... [More]
Roundup is a simple-to-use and -install issue- tracking system with command-line, Web, and e- mail interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to (a) submit new issues, (b) find and ... [More]
The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.
Completely customizable, CakePHP based project management system for firms, their teams and their clients. A project management system that will suit your needs because it is module based, so it can grow and shrink with your requirements. Version 0.4 beta was released March 23, 2009.
Tosca is an Open Source Issue Tracker. It is designed to be user friendly, professional and multi-projects. It is made with Ruby on Rails.
SnapCRM is an open source web-based CRM software that includes Sales Force Automation, Marketing Automation, Service and Support, Collaboration, Business Analytics, Mobile CRM, over-the-air push SyncML synchronization, Outlook integration, Module builder, Web services access and a rich AJAX interface.
Ticketer, a simple support system with the most unoriginal name powered by the worst scripting language ever.