Projects tagged ‘callcenter’ and ‘help’

Filtered by callcenter help

Refine results ticket (3) support (3) helpdesk (3) servicedesk (3) request (3) incident (2) problem (2) email (2) issue_tracking (2) workflow (2) crm (2) ticket_system (2)

[3 total ]

OTRS

Primary Language: Perl Licensed as: GNU General Public License 2.0

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal ... [More]

Metrics updated 29 Aug 08

hclTicket

hclTicket is a trouble ticket system specifically made for Help Center Live. hclTicket is a fork of eTicket 1.5.5.2, and will diverge completely from the original codebase. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...)

Queplix QueWeb Helpdesk

Primary Language: Java Licensed as: Mozilla Public License 1.1

QueWeb focuses specifically on the Customer Care portion of the life cycle, after the Customer has been acquired. QueWeb has been built in J2EE and Google Web Toolkit (GWT). The Enterprise edition which shares the same core with free OSS edition - ... [More]

Metrics updated 03 Oct 08

Projects tagged ‘callcenter’ and ‘help’