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Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every
Horde is both an Open Source software project and an application framework written in PHP. The application framework is currently the basis for 50 applications written by developers from around the world, including the flagship IMP Webmail client, the popular Chora repository viewer, and a complete
GLPI is the Information Resource-Manager with an additional Administration Interface. You can use it to build up a database with an inventory for your company (computer, software, printers, etc). It has enhanced functions to make the daily life for the administrators easier, like a
The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
TWIG is a Web-based groupware suite written in PHP. Its features include IMAP and POP3 email, Usenet newsgroups, contact management, scheduling, shared notes, bookmarks and todo lists, meeting announcements, a file manager, a facility reservation tracker, a helpdesk system and a wiki-style intranet
This project is for add-on module (extension) developers for web2project. All information and discussion on this project is here: http://forums.web2project.net/
Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.
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