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OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More]
ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning ... [More]
A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your ... [More]
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
RT for Incident Response is the premiere open-source incident-handling system, designed with the needs of CERT teams and incident-response teams in mind. It makes IR tasks easier and lets you solve your problems more efficiently.
Web-based hardware/software inventory management for Windows, Linux, BSD computers. H-Inventory provides incident and intervention management, user and network management, network maps, services monitoring and application deployment.
Snort_stat.pl is a report tool for Snort, the Open Source Intrusion Detection System. Snort_stat.pl can be used to generate simple emails off of Snort Alert (text) output and eventually Unified (native binary) output.
AbuseHelper community develops a framework and a socio-economical plan around it to bring the community tighter together. AbuseHelper is a modular and (hopefully) scalable and robust framework to help you in your abuse handling. Initial boostrap was collaboration between CERT-EE and Clarified ... [More]
QueWeb focuses specifically on the Customer Care portion of the life cycle, after the Customer has been acquired. QueWeb has been built in J2EE and Google Web Toolkit (GWT). The Enterprise edition which shares the same core with free OSS edition - has been deployed at over 12 Fortune 500 and many ... [More]
The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
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