Projects tagged ‘issue’, ‘issue_tracking’, and ‘workflow’

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Projects tagged ‘issue’, ‘issue_tracking’, and ‘workflow’

Filtered by Project Tags issue issue_tracking workflow

Refine results Project Tags tracking (8) management (6) bug_tracking (6) support (6) helpdesk (6) web (6) email (5) ticket (5) perl (4) incident (4) time_tracking (4) development (4)

[8 total ]

72 Users
Request Tracker
   

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has ... [More] been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. [Less]
Created over 3 years ago.

37 Users
Flyspray
   

Flyspray is an uncomplicated, web-based bug tracking system written in PHP for assisting with software development. It was originally conceived when the Psi Jabber client project couldn�t find a ... [More] bugtracker that suited their needs, and has been made available for everyone to use for their own projects. [Less]
Created over 3 years ago.

34 Users
OTRS
   

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow ... [More] your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to inbound inquiries. OTRS is also the framework for SIRIOS, an incident and advisory system for CERTs (Computer Emergency Response Teams). OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]
Created over 3 years ago.

15 Users
OTRS::ITSM
   

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and ... [More] Configuration Management, integrated Configuration Management Data Base; process spanning Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]
Created over 3 years ago.

10 Users
SIRIOS
 

A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail ... [More] , telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your CERT-specific information in a very structured manner (for example Advisories and Incidents). [Less]
Created over 3 years ago.

9 Users
Work Request Management System
 

The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.
Created over 3 years ago.

2 Users
Project HQ

Project HQ is an open source project management tool somewhat based on activeCollab and Basecamp. It's goal is to remain a free, open source project management tool.
Created about 1 year ago.

1 Users
Cassandra-hdesk
 

The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
Created about 1 year ago.
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