Projects tagged ‘issue’ and ‘tracking’

Bugzilla is a web-based bug tracking tool. It works with an existing web server, e.g. Apache, and with an existing SQL database, e.g. MySQL or PostgreSQL.

Mantis is an easily deployable, web based bugtracker to aid product bug tracking. It requires PHP, MySQL and a web server. It is simpler than Bugzilla and easily editable. Check out the online Demo.

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by ... [More] systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. [Less]

Flyspray is an uncomplicated, web-based bug tracking system written in PHP for assisting with software development. It was originally conceived when the Psi Jabber client project couldn�t find a bugtracker that suited their needs, and has been made available for everyone to use for their own projects.

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal ... [More] IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is also the framework for SIRIOS, an incident and advisory system for CERTs (Computer Emergency Response Teams). OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration ... [More] Management Data Base; process spanning Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]

A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different ... [More] modules of SIRIOS you can process your CERT-specific information in a very structured manner (for example Advisories and Incidents). [Less]

Roundup is a simple-to-use and -install issue- tracking system with command-line, Web, and e- mail interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to (a) ... [More] submit new issues, (b) find and edit existing issues, and (c) discuss issues with other participants. The system will facilitate communication among the participants by managing discussions, and notifying interested parties when issues are edited. [Less]

The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.

epesiBIM = Business Information Manager. A little more than just CRM: multiuser addressbook, calendar, to do list, notes and file attachments. Can be extended and customized using included epesi framework. Allows rapid development of new modules.

The goal of the Scarab project is to build a highly customizable Artifact tracking system.

Retrospectiva is an open source, web-based, project management and bug-tracking tool. It is intended to assist the collaborative aspect of work carried out by software development teams through the use of blogs, a wiki and tickets. Users open ... [More] tickets to track bugs, and request enhancements. Administrators set targets for the team through milestones. A milestone is considered completed when all tickets assigned to it are closed. The wiki is used for the documentation of the project, whilst the blog logs ongoing progress. When used in conjunction, these tools provide a helpful framework for developing and maintaining source code. The generated code can be browsed directly in Retrospectiva, and changesets record updates made to the source repository. [Less]

Project HQ is an open source project management tool somewhat based on activeCollab and Basecamp. It's goal is to remain a free, open source project management tool.

Project Manager and Bug Tracker for Agile Software Development. Flexible Task Workflows and Views. Supports Velocity and Iterations planning. Web-based, Easy to install and user friendly. Supports unicode. Try it online at http://openprojectmanager.com

Tosca is an Open Source bugtracker. It is designed to be user friendly, professional and multi-projects. It is made with Ruby on Rails.

The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.

Bugdar is a PHP+MySQL bug tracking system that has customizable CSS/XHTML templates, email notifications, Atom syndication, internationalization support, and a very simple setup.

DITrack (Distributed Issue Tracker) is a free, open source, lightweight, distributed issue (bug, defect, ticket) tracking system using a Subversion repository instead of a backend database. It is written in Python and runs in UNIX environment (*BSD ... [More] , Linux, MacOS X). DITrack uses Subversion as its distributed file system backend. The target auditory for DITrack are geeks — developers and system administrators. [Less]