Projects tagged ‘servicedesk’ and ‘ticket’

Filtered by servicedesk ticket

Refine results helpdesk (5) support (5) request (4) issue_tracking (4) email (4) incident (4) help (4) bug_tracking (3) crm (3) issue (3) workflow (3) callcenter (3)

[5 total ]

OTRS

Primary Language: Perl Licensed as: GNU General Public License 2.0

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal ... [More]

Metrics updated 29 Aug 08

Cerberus Helpdesk

Primary Language: PHP

Cerberus Helpdesk is an email application which focuses on teams sharing mailboxes. It features Fetch and Retrieve, Super Sorter, and Virtual Community Tools. Teach Cerberus exactly what information you want and how you want it displayed. Your ... [More]

Metrics updated 07 Jun 08

Cassandra-hdesk

Primary Language: Visual Basic Licensed as: Apache License 2.0

The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.

Metrics updated 06 Oct 08

hclTicket

hclTicket is a trouble ticket system specifically made for Help Center Live. hclTicket is a fork of eTicket 1.5.5.2, and will diverge completely from the original codebase. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...)

Queplix QueWeb Helpdesk

Primary Language: Java Licensed as: Mozilla Public License 1.1

QueWeb focuses specifically on the Customer Care portion of the life cycle, after the Customer has been acquired. QueWeb has been built in J2EE and Google Web Toolkit (GWT). The Enterprise edition which shares the same core with free OSS edition - ... [More]

Metrics updated about 16 hours ago

Projects tagged ‘servicedesk’ and ‘ticket’