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Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every ... [More]
OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More]
TUTOS (The Ultimate Team Organization Software) is a groupware, ERP (Enterprise Resource Planing), CRM (Customer Relationship Management), and PLM (Project Lifecycle Management) suite that helps small to medium teams manage various things in one place. Its features include personal and group ... [More]
Completely customizable, CakePHP based project management system for firms, their teams and their clients. A project management system that will suit your needs because it is module based, so it can grow and shrink with your requirements. Version 0.4 beta was released March 23, 2009.
hclTicket is a trouble ticket system specifically made for Help Center Live. hclTicket is a fork of eTicket 220.127.116.11, and will diverge completely from the original codebase. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start ... [More]
The aTicket project delivers extensive support ticket functionality for small to medium sized help desks services. Distributed under the GPL v.2 licence, it is based on earlier open source projects known as eTicket and osTicket. Why does aTicket exist? Because the eTicket project has moved away ... [More]