Projects tagged ‘ticket_system’

Bugzilla is a web-based bug tracking tool. It works with an existing web server, e.g. Apache, and with an existing SQL database, e.g. MySQL or PostgreSQL.

Mantis is an easily deployable, web based bugtracker to aid product bug tracking. It requires PHP, MySQL and a web server. It is simpler than Bugzilla and easily editable. Check out the online Demo.

The bug genie is a user-friendly and powerful web-based (PHP5) bug tracker/bug tracking tool with features such as project management, svn integration, publishing tools, messaging, calendar +more. ... [More] Ready to use out-of-the-box, all you need in one package! [Less]

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow ... [More] your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to inbound inquiries. OTRS is also the framework for SIRIOS, an incident and advisory system for CERTs (Computer Emergency Response Teams). OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support ... [More] contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. [Less]

InDefero is a state-of-the-art software forge. Save you and your team time and track bugs, provide downloads, documentation and have an easy overview of your code base.

epesiBIM = Business Information Manager. A little more than just CRM: multiuser addressbook, calendar, to do list, notes and file attachments. Can be extended and customized using included epesi framework. Allows rapid development of new modules.

Completely customizable, CakePHP based project management system for firms, their teams and their clients. A project management system that will suit your needs because it is module based, so it ... [More] can grow and shrink with your requirements. Version 0.4 beta was released March 23, 2009. [Less]

Tosca is an Open Source Issue Tracker. It is designed to be user friendly, professional and multi-projects. It is made with Ruby on Rails.

hclTicket is a trouble ticket system specifically made for Help Center Live. hclTicket is a fork of eTicket 1.5.5.2, and will diverge completely from the original codebase. This is being done to ... [More] streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...) [Less]