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Completely customizable, CakePHP based project management system for firms, their teams and their clients. A project management system that will suit your needs because it is module based, so it can grow and shrink with your requirements. Version 0.4 beta was released March 23, 2009.
Highly configurable solution for the management of online booking, electronic ticket and box office.
Integria ITIL Management System is a new way of understanding and manage organizations: Projects, Knowledge Base, Incident tracking, and Inventory. All tracking could be reviewed and modified by a flexible profile system, using the web interface.
Freeside is an open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
A web-based bug or issue tracker written using ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
Event/attendee management system to enable efficient ticket sales and check-in using unique two-dimensional barcodes on tickets and common computer hardware (webcams).
The pinacle of the Collate collection of applications will be the Help Desk program. It will integrate with all other Collate applications and offer all of the features that you need in a Help Desk app. These will include work groups (for group queues), ticket prioritization, project management (!), and much, much more!
Ticketer, a simple support system with the most unoriginal name powered by the worst scripting language ever.