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Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every
GLPI is the Information Resource-Manager with an additional Administration Interface. You can use it to build up a database with an inventory for your company (computer, software, printers, etc). It has enhanced functions to make the daily life for the administrators easier, like a
Completely customizable, CakePHP based project management system for firms, their teams and their clients. A project management system that will suit your needs because it is module based, so it can grow and shrink with your requirements. Version 0.4 beta was released March 23, 2009.
The most complete Open Source Java CRM + GroupWare suite including: sales automation, customer service, intranet, email marketing, content management, bug tracker, project manager, groupware, webmail, calendar, forums, file sharing and directory.
Ticket based Helpdesk and knowledgebase script in PHP
Ticket based Helpdesk and knowledgebase script in ASP
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