Projects tagged ‘tracking’ and ‘workflow’

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Projects tagged ‘tracking’ and ‘workflow’

Filtered by Project Tags tracking workflow

Refine results Project Tags issue_tracking (8) issue (8) bug_tracking (7) web (6) helpdesk (6) management (6) support (6) email (5) enterprise (5) development (5) ticket (5) incident (4)

[9 total ]
52

Request Tracker

   
Primary Language: Perl Licensed as: GNU General Public License 2.0

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by ... [More] systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. [Less]

Metrics updated about 12 hours ago

29

Flyspray

   
Primary Language: PHP Licensed as: GNU Lesser General Public License 2.1

Flyspray is an uncomplicated, web-based bug tracking system written in PHP for assisting with software development. It was originally conceived when the Psi Jabber client project couldn�t find a bugtracker that suited their needs, and has been made available for everyone to use for their own projects.

Metrics updated 03 Feb 08

20

OTRS

   
Primary Language: Perl Licensed as: GNU General Public License 2.0

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal ... [More] IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is also the framework for SIRIOS, an incident and advisory system for CERTs (Computer Emergency Response Teams). OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

Metrics updated about 16 hours ago

13

Agilo for Scrum (Free Scrum Tool)

   
Primary Language: Python Licensed as: Apache License 2.0,Apache Software License

Agilo for Scrum is a simple, web-based and straightforward tool to support the Scrum process. Agilo is based on Trac a very successful and widespread Ticket Tracking System, and developed using the Python programming language. Agilo has all the ... [More] basics you need in a tool to support the use of the Scrum process (daily stand-up, burndown charts, etc.). A useful feature is the ability to link items together. This includes the capability of copying information from parent to child. Being able to do this, you can create relationships with tasks relating to features, features relating to iterations or sprints, and so forth. Agilo is highly customizable and therefore adoptable on every specific process (e.g. multiproject management, offshore..) Solving the key problems of tracking tools like Tra [Less]

Metrics updated about 11 hours ago

13

OTRS::ITSM

   
Primary Language: Perl Licensed as: GNU General Public License 2.0

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration ... [More] Management Data Base; process spanning Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]

Metrics updated about 12 hours ago

10

SIRIOS

 
Primary Language: Perl Licensed as: GNU General Public License 2.0

A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different ... [More] modules of SIRIOS you can process your CERT-specific information in a very structured manner (for example Advisories and Incidents). [Less]

Metrics updated about 7 hours ago

7

Work Request Management System

 
Primary Language: PHP Licensed as: GNU General Public License 2.0

The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.

Metrics updated 29 Apr 08

2

Project HQ

 
Primary Language: Python Licensed as: GNU General Public License 2.0

Project HQ is an open source project management tool somewhat based on activeCollab and Basecamp. It's goal is to remain a free, open source project management tool.

Metrics updated 18 Aug 08

1

Cassandra-hdesk

 
Primary Language: Visual Basic Licensed as: Apache License 2.0

The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.

Metrics updated about 17 hours ago

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