Projects

Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs ... [More] , IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. [Less]

OTRS

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More] inbound inquiries. OTRS is also the framework for SIRIOS, an incident and advisory system for CERTs (Computer Emergency Response Teams). OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

Agilo for Trac (Free Scrum Tool)

Agilo for Scrum is a simple, web-based and straightforward tool to support the Scrum process. Agilo is based on Trac a very successful and widespread Ticket Tracking System, and developed using the Python programming language. Agilo has all the basics you need in a tool to support the use of the ... [More] Scrum process (daily stand-up, burndown charts, etc.). A useful feature is the ability to link items together. This includes the capability of copying information from parent to child. Being able to do this, you can create relationships with tasks relating to features, features relating to iterations or sprints, and so forth. Agilo is highly customizable and therefore adoptable on every specific process (e.g. multiproject management, offshore..) Solving the key problems of tracking tools like Tra [Less]

Flyspray

Flyspray is an uncomplicated, web-based bug tracking system written in PHP for assisting with software development. It was originally conceived when the Psi Jabber client project couldn't find a bugtracker that suited their needs, and has been made available for everyone to use for their own projects.

OTRS ITSM

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning ... [More] Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]

SIRIOS

A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your ... [More] CERT-specific information in a very structured manner (for example Advisories and Incidents). [Less]

Work Request Management System

The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.

Project HQ

Project HQ is an open source project management tool somewhat based on activeCollab and Basecamp. It's goal is to remain a free, open source project management tool.

netOffice Dwins

netOffice Dwins is a free web based time tracking, timesheet, content management, issue tracking, and project management environment.

ProjeLead

ProjeLead is a web-based project management software created by Pragmatis Consulting. ProjeLead is a simple open source tool that will make project managers focus more on their project than on their pm tool. Yet, ProjeLead offers the main features needed for an effective project management: ... [More] * Resource, task, risk and project management * Collaboration: newsgroups, document management (EDM) and timesheets * Project reporting * Organization setup * Centralized authentication * Global project calendar * etc... The features, the ease of use and setup, and the reasonable price make ProjeLead an alternative to MS Project and other project management tools on the market. [Less]